Patient Reviews

Would give 10 star if possible! After suffering with vertigo/inner ear issues for 3 months, obtained evaluation and treatment within... MOREWould give 10 star if possible! After suffering with vertigo/inner ear issues for 3 months, obtained evaluation and treatment within a few weeks. Would highly recommend Institute in general and Francesca in particular. LESS

Jonathan was very thorough & professional. He was patient with me & explained things well. I recommend them to anyone... MOREJonathan was very thorough & professional. He was patient with me & explained things well. I recommend them to anyone needing their services. LESS

You were all very thorough and I appreciate the way the process was done.

First visit was good. Carmen was professional an very knowledgeable. I am looking forward to the "cure" and will keep... MOREFirst visit was good. Carmen was professional an very knowledgeable. I am looking forward to the "cure" and will keep you informed. Hoping for 5 stars again after my visit on tuesday!! This has been a long (6month) battle until I was sent to THE AMERICAN INSTITUTE FOR BALANCE LESS

I am so grateful to have these awesome doctors by my side. They are helping my dizziness so much.... MOREI am so grateful to have these awesome doctors by my side. They are helping my dizziness so much. I just can't imagine where I would be without them. LESS

You have rocks in your head, now I know where they got that quote, they took mine rolled them around... MOREYou have rocks in your head, now I know where they got that quote, they took mine rolled them around and behold the dizziness gone. Witchcraft or science I don't know but I'm cured
Thank you LESS

What an awesome experience I had with the American Institute of Balance in Port Richey. Immediately I felt very... MOREWhat an awesome experience I had with the American Institute of Balance in Port Richey. Immediately I felt very comfortable with the Dr. & her assistant as they clearly explained in detail each step of the way. I would highly recommend that you consider making an appointment if you are challenged with Vertigo. You will be put to ease, too, just knowing they will be able to make a difference with your health.

Because I Csre,
Bev Harris. LESS

They CARED about my husband and did everything possible to get him in quickly. They diagnosed him and made... MOREThey CARED about my husband and did everything possible to get him in quickly. They diagnosed him and made the necessary adjustments and he is amazingly better. We go for a follow up with them to be sure he is still not experiencing vertigo in a week. They are professional experts in this problem and provide the best care in the county for vertigo. Make this your FIRST STOP!! LESS

I am going to have my crystals put back in place and so far I have been treated very nicely... MOREI am going to have my crystals put back in place and so far I have been treated very nicely the staff is friendly and helpful and the service is great too LESS

Very helpful and professional. Was able to get an appointment quickly.

Dr. Sakamura is the BEST. I have come a long way since I first saw him. If there... MOREDr. Sakamura is the BEST. I have come a long way since I first saw him. If there were 100 stars to give I’d give them AIB Dr Sakamura and Staff especially Donna are the absolute BEST LESS

This is the first time I have ever had treatment for crystals in my ear. They were very professional and... MOREThis is the first time I have ever had treatment for crystals in my ear. They were very professional and extremely friendly. I had Paxton who treated me and explained everything every step of the way. I wasn’t sure it was going to work but in fact she fixed everything and I now have no balance issues. Everything was done on time no waiting. I got an appointment quickly and I would recommend them to anyone who has issues with balance. It has changed my life! LESS

This is the first time I have ever had treatment for crystals in my ear. They were very professional and... MOREThis is the first time I have ever had treatment for crystals in my ear. They were very professional and extremely friendly. I had Paxton who treated me and explained everything every step of the way. I wasn’t sure it was going to work but in fact she fixed everything and I now have no balance issues. Everything was done on time no waiting. I got an appointment quickly and I would recommend them to anyone who has issues with balance. It has changed my life! LESS

Lovely people! I felt thoroughly tested when I left, after ruling out a possible cause of my falls. ... MORELovely people! I felt thoroughly tested when I left, after ruling out a possible cause of my falls. They were very diligent with their COVID-19 precautions which made me feel safe. I would gladly recommend this place if your doctor suggests it! LESS

They explained each exercise we were doing to determine what was exactly going on with my body. They also sent... MOREThey explained each exercise we were doing to determine what was exactly going on with my body. They also sent me a list of PT’s that take my insurance. They sent me home with an entire folder of info and actually sat down and took their time explaining stuff, all with visuals. This might not mean much to some but, I am definitely a bigger girl around 290, and they kept referring to me as “a healthy girl with no limits” and “a healthy girl like you will recover” it was nice to know that they saw beyond my size. They were helpful is recommending workouts I was able to do, and seemed like they truly cared. I will be back if I need help again, as they were truly so kind. Thank you! LESS

The medical staff here treated me with great care and knowledge. I was able to be rid of the... MOREThe medical staff here treated me with great care and knowledge. I was able to be rid of the symptoms of vertigo with two visits. Amazing how they diagnose and treat...very good experience on my part. LESS

The medical staff here treated me with great care and knowledge. I was able to be rid of the... MOREThe medical staff here treated me with great care and knowledge. I was able to be rid of the symptoms of vertigo with two visits. Amazing how they diagnose and treat...very good experience on my part. LESS

Doctors were good. Couple issues with billing, but thankfully they have a competent staff willing to go above and beyond... MOREDoctors were good. Couple issues with billing, but thankfully they have a competent staff willing to go above and beyond to make sure the patients are well taken care off. Thanks Brittany! LESS

They were the most professional and friendly i was so impressed i can't tell you how much of... MOREThey were the most professional and friendly i was so impressed i can't tell you how much of a relief it is. LESS

The young lady that greeted me and did testing was very knowledgeable, explained each procedure in detail, and was very... MOREThe young lady that greeted me and did testing was very knowledgeable, explained each procedure in detail, and was very pleasant and kind.
My end results were very good and I left feeling like my normal self again.
I highly recommend The American Institute. LESS

There aren’t enough words to fully express how I feel about AIB. They check all the boxes for patient care.... MOREThere aren’t enough words to fully express how I feel about AIB. They check all the boxes for patient care. Simply put, I have experienced my first miracle. LESS

Was good and excellent experience. Nice attendence by the person in charge. I didn't have to wait long time. Everything... MOREWas good and excellent experience. Nice attendence by the person in charge. I didn't have to wait long time. Everything was fine thanks for letting me feel like home! LESS

They were a) on time, b) courteous, c) 3-4 staff members present so they would be on the same page... MOREThey were a) on time, b) courteous, c) 3-4 staff members present so they would be on the same page and d) Knowledgeable: I now have hope. I can really feel a difference after only 1 treatment; I actually feel that my feet and legs are part of ME again. The dizziness has abated somewhat and I look forward to putting that darned walker away!!
Highly recommend them. LESS

Lots of hands on practice.

It was amazing, the kindness and care. After the first visit I felt no dizziness and kept my balance. Thanks ????

Beautiful, friendly office space and staff followed by a great visit! My husband was diagnosed right away and we have... MOREBeautiful, friendly office space and staff followed by a great visit! My husband was diagnosed right away and we have a plan of action to correct his condition. I would recommend the Balance Clinic 100%! LESS

Excellent front desk service. Doctor Sumerson was amazing. He took the time to explain all the procedures and provided me... MOREExcellent front desk service. Doctor Sumerson was amazing. He took the time to explain all the procedures and provided me with detailed information about my problem. I highly recommend this place!!!! LESS

This place was very helpful and professional. I'm already feeling better after just 1 treatment. I highly recommend this practice.... MOREThis place was very helpful and professional. I'm already feeling better after just 1 treatment. I highly recommend this practice. Special thanx to Megan! LESS

If testing can be fun..... This was fun. I was given an explanation of what was going to happen every... MOREIf testing can be fun..... This was fun. I was given an explanation of what was going to happen every step of the way. For 2/3 of the tests I was laying down or sitting in a comfy chair! At the end, I was given a complete and easy to understand explanation of the working of the ear and the results of my testing. LESS

This place is awesome. They will help you pay for hearing aids if there is financial need. People a great,... MOREThis place is awesome. They will help you pay for hearing aids if there is financial need. People a great, the dr I saw was thorough, explained in depth my results and facilitated my financial assistance. LESS

I wouldn’t hesitate to refer anyone to The American Institute of Balance, as my experiences have been fantastic with each... MOREI wouldn’t hesitate to refer anyone to The American Institute of Balance, as my experiences have been fantastic with each visit I’ve had. The staff is kind and caring, answers questions clearly and explains what they’re doing every step of the way. The treatments have helped me get my life back! LESS

I have had nothing but wonderful experiences at the office to help with my. Hearing and balance after my cancer... MOREI have had nothing but wonderful experiences at the office to help with my. Hearing and balance after my cancer treatment. Caring staff and great communication. LESS

Dr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I... MOREDr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I had. I can't recall the other provider's name that was with her but both of them made the process very smooth and seamless. LESS

Dr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I... MOREDr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I had. I can't recall the other provider's name that was with her but both of them made the process very smooth and seamless. LESS

I recommend Everything, that this institute, does to help people, have a normal life!

Was treated with kindness and respect from the moment I walked in. All the testing I had done was explained... MOREWas treated with kindness and respect from the moment I walked in. All the testing I had done was explained throughly, step by step. I felt very comfortable. I will definitely return if needed. LESS

I was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would... MOREI was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would explain everything they were doing so that I was very relaxed. I am looking forward to my next visit. LESS

Upon arrival to the time I left the staff and doctor were extremely nice and very caring about how I... MOREUpon arrival to the time I left the staff and doctor were extremely nice and very caring about how I was feeling. Took their time time with me while doing the test and treatment. I definitely like this place and would recommend it to others. LESS

I was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would... MOREI was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would explain everything they were doing so that I was very relaxed. I am looking forward to my next visit. LESS

From the time we walked in the institute ever one was so friendly and helpful. We felt like we were... MOREFrom the time we walked in the institute ever one was so friendly and helpful. We felt like we were with family. I had a vng test done today and the ladies were super. They explained everything they were doing, and that is very rare . most times you go to a medical clinic they talk to each other about u the patient and never explain to me the patient. I was so please with the institute and the fantastic, great super staff. Thank u for making my test so much more pleasant and relaxed. LESS

The very best...you won't be disappointed. A solid 5 star rating.

Wonderful facility and great patient care. Dr. Gans is very knowledgeable and thorough. Thank you Dr. Gans. Sincerely, Dr.K.

I was referred by my ENT. I had severe inner ear crystal displacement, and went for my testing, and... MOREI was referred by my ENT. I had severe inner ear crystal displacement, and went for my testing, and had a treatment the first day which is not typical because I had travel planned. After three treatments in less than a week, my balance has returned almost 80%, and expect to be 100% within the next week. My therapist, Alyssa, did a terrific job with great Patient demeanour and was very instrumental in helping me get back to a normal life. I would recommend anyone that has this issue to go to the American Balance Institute. LESS

Suffered for 6 years, many doctors, many therapies, no diagnosis!
Finally found AIB!
Miracles are found here.!
Forget other doctors.
Can't give enough... MORESuffered for 6 years, many doctors, many therapies, no diagnosis!
Finally found AIB!
Miracles are found here.!
Forget other doctors.
Can't give enough stars!????????????❤❤❤????????????

Finally found Dr Gans???? LESS

A very relaxing atmosphere with the patient as their main concern. I was treated like a delicate flower.

The Dr that did my testing was excellent. Very nice ,professional and enjoyable to be with.
Thanks again.

The Dr that did my testing was excellent. Very nice ,professional and enjoyable to be with.
Thanks again.

Very interesting issue plenty of information

I had been suffering from vertigo for 2 months.. I was skeptical when I went in but I came out... MOREI had been suffering from vertigo for 2 months.. I was skeptical when I went in but I came out feeling great! The staff knew what they were doing and really cared about my well being. I'd highly recommend American Balance to anyone with vertigo LESS

The 2 doc gals were excellent made you relaxed and did a complete of the... MOREThe 2 doc gals were excellent made you relaxed and did a complete of the results with me wow I was very impressed than to,u LESS

Had a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of... MOREHad a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of my ears followed by severe dizziness. I feel great now. Thanks so very much. Wish I could give you more than 5 stars. You are a life saver! 5++++++++++ LESS

Absolutely great experience! The Technician cleaned my hearing aids, showed me how to replace the wax guards, removed wax from... MOREAbsolutely great experience! The Technician cleaned my hearing aids, showed me how to replace the wax guards, removed wax from one ear, and made adjustments to the turn-on time, etc.

My hearing has been restored to the original state!!!!

Robert Cullen LESS

Most professional, knowledgeable, thorough staff I have encountered in the medical field. As a patient, have been treated with respect... MOREMost professional, knowledgeable, thorough staff I have encountered in the medical field. As a patient, have been treated with respect and listened to very attentively by every staff member. Always answer each question and never rushes my treatment for any reason. Staff shows how much they care for each patient. LESS

when i finished my first visit, in two days I felt myself giod enough to drive again. i drive for... MOREwhen i finished my first visit, in two days I felt myself giod enough to drive again. i drive for a living. so this was a very important recovery. LESS

Had a hearing test done. Quick, efficient, professional and provided great advice. Excellent atmosphere and staff!

From the minute I walked in I felt compassion. They take the best care of you from the time you... MOREFrom the minute I walked in I felt compassion. They take the best care of you from the time you walk in the door until you leave. They explain every procedure and never hesitate to answer any questions I have. They have even taken my calls after I leave to calm any concerns that I am having. When you are experiencing something strange and scary, it means more than anything to have medical staff listening to you and not treating you like just a dollar sign. They never rush me out from my appointment. I am blessed to have found them. Thank you American Institute of Balance. LESS

I had a great experience at American Institute of Balance! They are very thorough and explain everything you're going through!... MOREI had a great experience at American Institute of Balance! They are very thorough and explain everything you're going through! I still don't know what my problem is, but it has nothing to do with my Crystal's in my ears! A thorough report was sent to my primary Dr. so he is testing to hopefully find out what my problem is! Long story short, you won't regret going here, and the Dr's and staff are very nice! I give them 5 stars! LESS

I was greatly helped & the Dr & staff were outstanding.

Met with a very knowledgeable Doctor and tested for my balance issues. I appreciate that she walked be through every... MOREMet with a very knowledgeable Doctor and tested for my balance issues. I appreciate that she walked be through every step of the way so that I was comfortable and informed. LESS

The technician was so wonderful, handled my husband with such compassion and and care. Haven’t seen this kind of care... MOREThe technician was so wonderful, handled my husband with such compassion and and care. Haven’t seen this kind of care in a very long time. Thank you LESS

It is hard to find a business worthy of 5 stars, but this one is one of those places. ABI... MOREIt is hard to find a business worthy of 5 stars, but this one is one of those places. ABI offers quality care by highly qualified, caring doctors and staff. LESS

Had a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of... MOREHad a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of my ears followed by severe dizziness. I feel great now. Thanks so very much. Wish I could give you more than 5 stars. You are a life saver! 5++++++++++ LESS

The staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I... MOREThe staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I would highly recommend AIB. LESS

The staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I... MOREThe staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I would highly recommend AIB. LESS

Thank you to the Balance Institute for taking so much time and thought into the thorough care for my daughter.... MOREThank you to the Balance Institute for taking so much time and thought into the thorough care for my daughter. Your technology was amazing and your ability to get my 4 year old to have FUN with it was amazing. Thank you Dr Gans for your fund of knowledge and to Ann and Alissa I appreciate you both so very much! Obviously, I can not praise this practice and facility enough. THANK YOU FOR BEING THERE FOR US!!! LESS

If you struggle with vertigo at all... don’t hesitate to spend your money and get fixed!!!! It’s amazing what they... MOREIf you struggle with vertigo at all... don’t hesitate to spend your money and get fixed!!!! It’s amazing what they can do. I am so grateful I found them! LESS

I was treated with very professional care..
The doctors were very attentive..and did their best to find the problems I am... MOREI was treated with very professional care..
The doctors were very attentive..and did their best to find the problems I am enduring with the nausea that is sweeping over me.
Outstanding care. LESS

Treat is quick, painless, noninvasive and most of all it results in a positive outcoming. Highly recommended.

Highly recommended. The care was professional and empathetic. The staff was friendly. The doctors are extremely well versed in their... MOREHighly recommended. The care was professional and empathetic. The staff was friendly. The doctors are extremely well versed in their field of expertise. LESS

I was treated with respect and consideration. The staff was so helpful. I was tested thoroughly and feel that no... MOREI was treated with respect and consideration. The staff was so helpful. I was tested thoroughly and feel that no stone was left unturned. This is a fabulous place. LESS

I love this place!! Great Drs and staff. I never felt better after my first treatment and will probably never... MOREI love this place!! Great Drs and staff. I never felt better after my first treatment and will probably never need to see them again... However if I do need any other treatments I will only go back... LESS

Very professional great job

Had a very thorough exam of eyes and ears and overall balance to determine cause of bouts of dizziness. All... MOREHad a very thorough exam of eyes and ears and overall balance to determine cause of bouts of dizziness. All is well. Very good and learning experience about this problem that can be solved very easily at home for most cases. Two lovely women doctors ( one and almost) of audiology took great care and attention. LESS

Had a very thorough exam of eyes and ears and overall balance to determine cause of bouts of dizziness. All... MOREHad a very thorough exam of eyes and ears and overall balance to determine cause of bouts of dizziness. All is well. Very good and learning experience about this problem that can be solved very easily at home for most cases. Two lovely women doctors ( one and almost) of audiology took great care and attention. LESS

I can’t say enough nice things about the balance Institute. I have been very sick with vertigo for months and... MOREI can’t say enough nice things about the balance Institute. I have been very sick with vertigo for months and was very apprehensive this morning going in for my appointment and Dr Jagger and the staff were fabulous! They took their time with me and made me feel very comfortable. I would highly recommend this facility for anyone dealing with vertigo or dizziness. LESS

The American Institute of Balance is very professional, compassionate, and life changing! I’m 68 years young and normally very active.... MOREThe American Institute of Balance is very professional, compassionate, and life changing! I’m 68 years young and normally very active. After having a fall a few months ago I began suffering from vertigo. It prevented me from doing a lot of activities I enjoyed and needed to do on a daily basis. After only 2 visits I’m back to my normal active life. I will be giving my primary care doctor their information so they can refer other patients with “dizziness” to them. LESS

Dr. Sumerson and his staff were very thorough and informative. They did my hearing test on the spot after my... MOREDr. Sumerson and his staff were very thorough and informative. They did my hearing test on the spot after my exam. I came away knowledgeable and very happy with the pleasant experience. LESS

The doctors and staff at AIB are not only knowledgeable and professional but also among the kindest and most compassionate... MOREThe doctors and staff at AIB are not only knowledgeable and professional but also among the kindest and most compassionate professionals I have ever had the pleasure to work with. I would highly recommend their services to anyone with balance related symptoms as well as recommend their training to those working in balance related healthcare. LESS

Very informative. The staff took time to explain all we did. Joe was great. If I ever need... MOREVery informative. The staff took time to explain all we did. Joe was great. If I ever need them again I will not hesitate to call. LESS

Had to go back to complete balance testing and they were so caring and empathetic. I wouldve never made it... MOREHad to go back to complete balance testing and they were so caring and empathetic. I wouldve never made it through without their caring nature. Thank you LESS

Wish I would have gone sooner! I lived with my vertigo for 2 years, one session at The Institute of... MOREWish I would have gone sooner! I lived with my vertigo for 2 years, one session at The Institute of Balance and it went away. What a great office, everyone is friendly and I was able to get an appointment in a timely manner. LESS

Amazing. I had no idea what to expect. My experience was absolutely delightful. The doctors and technicians are true professionals.... MOREAmazing. I had no idea what to expect. My experience was absolutely delightful. The doctors and technicians are true professionals. Their knowledge, Care and competence were impressive. Aspects that I valued: 1. Communicating what they were doing and why they were doing it 2. Stabley Shang expectations for each step of the evaluation and keeping me informed of how long each test would take 3. Smooth flow from one aspect of evaluation to the next. No lost time ... waiting. 4. Excellent technology 5. I felt very comfortable with each procedure and evaluation because of the patient provider rapport. 6. I felt safe and confident for my safety even when I experienced dizziness and lightheadedness. 7. The information provided to me during the out briefing were excellent. The results of each evaluation or explained and easy to understand terms. 8. Doctors and technicians demonstrated superior listening skills. 9. My departure plan was clear and follow up evaluation appropriate. Can’t say enough good things about this visit. The American Institute of balance has figured out a professional approach to a difficult problem. Highly recommend it. Thanks to all. LESS

Amazing. I had no idea what to expect. My experience was absolutely delightful. The doctors and... MOREAmazing. I had no idea what to expect. My experience was absolutely delightful. The doctors and technicians are true professionals. Their knowledge, Care and competence were impressive.
Aspects that I valued:
1. Communicating what they were doing and why they were doing it
2. Stabley Shang expectations for each step of the evaluation and keeping me informed of how long each test would take
3. Smooth flow from one aspect of evaluation to the next. No lost time waiting.
4. Excellent technology
5. I felt very comfortable with each procedure and evaluation because of the patient provider rapport.
6. I felt safe and confident for my safety even when I experienced dizziness and lightheadedness.
7. The information provided to me during the out briefing were excellent. The results of each evaluation or explained and easy to understand terms.
8. Doctors and technicians demonstrated superior listening skills.
9. My departure plan was clear and follow up evaluation appropriate.
Can’t say enough good things about this visit.
The American Institute of balance has figured out a professional approach to a difficult problem.
Highly recommend it.
Thanks to all. LESS

Excellent experience with very knowledgeable, competent and caring professionals.

Had recurring dizziness, and the AIB has helped me greatly ~~ no recurrence since my last treatment.

A great place. If your having any kind of dizziness or balance problem, that is the place to go. And... MOREA great place. If your having any kind of dizziness or balance problem, that is the place to go. And the staff is wonderful LESS

After seeing 7 ENT Doctors for BPPV, I was told I would never walk again without a walker....I decided to... MOREAfter seeing 7 ENT Doctors for BPPV, I was told I would never walk again without a walker....I decided to go to The American Institute of Balance and was seen by Dr. Jagger.....I cannot praise her enough as she has cured me....I went for a repeat check up today and the crystals are back in place after she performed a brief exercise...,.this has changed my life.....thank you, Dr. Jagger..... LESS

This office is simply the very best at what they do. Dr. Gans and his team are knowledgeable and... MOREThis office is simply the very best at what they do. Dr. Gans and his team are knowledgeable and compassionate practitioners. They are dedicated to educating fellow professionals and providing evidenced-based research. - Brendan Sullivan, PT LESS